ITIL Service Transition Certification Training

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  • $399.00
  • Regular price $449.00
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Promote flawless transition in ITIL services (Self Paced- On Demand)

Key Highlights

  • Case Studies Based on Real Life Scenarios
  • Practical Assignments
  • Lifetime Access to Learning Management System
  • 24x7 Expert Support
  • Course Completion Certificate
  • Online Forum for Discussions

Course Overview

ITIL Service Transition Certification course educates about the management-level concepts and fundamentals of Service Transition activities. It teaches how to use service design and related elements to ensure a smooth transition of service solutions to live operation, while satisfying the requirements of customers and businesses.

Course Objectives

  • Learn about the purpose and goal of Service Transition
  • Pick up the best practices for effective transition
  • Understand the Service Transition principles and related processes
  • Get a grip on industry practices carried out in service management, as mentioned in the ITIL Service Transition publication
  • Acquaint with the roles, responsibilities, and organizational structure defined by Service Transition
  • Learn to implement and better Service Transition
  • Train in Service Transition risk mitigation

Career Benefits

  • Boost career growth as an IT professional
  • Enhance the quality of IT service
  • Freshers can be hired as process coordinators
  • Opportunities in higher management level of the IT sector
  • In-depth insights into ITIL
  • Better remuneration


  • None

Who Should Take Up?

  • Professionals who have ITIL Foundation certificate
  • Configuration Manager
  • IT audit managers
  • IT architects and planners
  • IT consultants
  • IT security managers
  • Service designers
  • ITSM professionals
  • Release managers
  • Chief technology officers
  • Supervisory staff


Course Content

  • Purpose & goal of Service Transition
  • Scope of Service Transition, value to business
  • Context of Service Transition in relation to all other life cycle stages
  • Knowledge
  • Interpretation & analysis of Service Transition
  • Best practices for effective transition
  • Service Transition inputs & outputs for effective transition
  • Service Transition performance & typical metrics
  • Managerial & supervisory aspects of ITIL processes in the service transition stage
  • Purpose & objective of different service transition process
  • Managing communication
  • Commitment & understanding changes in terms of organizational & stakeholder aspects
  • Roles & responsibilities and organizational structure for service transition based on organizational context of service transition
  • Technology considerations of service transition
  • Design & mechanism for maximizing benefit from the technology
  • Implementation & improvement of service transition
  • CSF facing transition
  • Risk mitigation to service transition