Become an exceptional Scrum Master with real-time scrum activities and simulations
24x7 access to instructor-led videos and practical activities
Convenient training that syncs with your schedule
- Progressive learning and support to further your Scrum knowledge
- Experiential learning with Case studies, Scrum Activities, Role plays, & Simulations
- Earn 16 PDUs and 16 SEUs in just 2 days
- Get trained by globally renowned Certified Scrum Trainers (CSTs)
Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster course boosts your confidence in implementing the Scrum framework effectively in organizations.
- Gain a high degree of proficiency in executing Scrum
- Contribute in creating a healthy work environment
- Earn the skills that make an individual immune to internal and external distractions
- Become self-motivated to escalate the performance of the team
- Get more job opportunities in IT as well as non-IT organizations with a good pay
- There is no set of eligibility requirements to attend this ScrumMaster Certification course and it can be taken by any professional who wants to deepen their understanding of Scrum.
Who Should Take Up?
- Software Engineers
- Product Managers
- Project Managers
- Team Leaders
- Business Analysts
- Development team members
- New/Existing Scrum Masters
- Planning for Scrum Master career
Agile & Scrum Overview
- Explain the 12 principles and 4 values listed in the Agile Manifesto.
- Demonstrate the benefits of 'responding to change' in Agile over 'following a plan' in traditional project management.
- Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
- List and explain the three pillars in Scrum ? Transparency, Inspection, Adaptation.
- Explain the differences between framework and methodology and understand why Scrum is called a framework.
- List 5 ways to develop an Agile mindset.
- Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.
The Three Roles in Scrum
- Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
- Explain the roles and responsibilities of a Scrum Master and a Product Owner.
- List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
- Discuss how a product owner acts as a bridge between the development team and the stakeholders.
- Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
- List 3 demerits of having a development team of less than 3 members or greater than 10 members.
- Explain the 'why' and 'how' of sprint planning, daily scrum, sprint review, and retrospective.
- Understand why the scope and duration of a sprint are fixed.
- List 3 ways to avoid sprint backlog spillover.
- Define sprint goals and discuss 5 benefits of having a sprint goal.
- Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
- Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
- List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.
- List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
- Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
- The objective of having a product backlog and best approaches to product backlog refinement.
- Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
- Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
- List 5 sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts
Daily Scrum & Sprint Retrospective
- Explain the importance of 15-minute timebox for daily scrum meetings.
- List 3 differences between traditional meetings and daily stand-ups.
- Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
- List the 3 critical questions pertaining to the daily scrum agenda.
- List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.
Definition Of Done (DOD) and Acceptance Criteria
- Explain Definition of Done at three levels ? user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
- List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
- Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
- Mention 3 risks associated with an ill-formed DoD.
- List 5 characteristics of good acceptance criteria.
- Understand who all should be involved in drafting the acceptance criteria.
- List 3 negative impacts of not following the acceptance criteria.
Definition of Ready
Create an ultimate checklist of Definition of Done.
List 3 negative impacts of an ill-formed Definition of Done.
Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
List 2 ways to improve Definition of Done.
Clearly understand the differences between 'done' and 'done done'.
- Define and understand the steps involved in release planning.
- List 3 benefits of a well-organized release planning.
- List 3 outputs of release planning.
Sprint Burndown Chart
- Define and understand sprint burndown chart.
- List 3 primary reasons to use a burndown chart.
- Learn how to create and calculate a burndown chart.
- Explain how to adjust upcoming sprints based on the burndown.
- List 3 critical information obtained from a burndown chart.
- List 5 merits and 2 demerits of using a burndown chart.
- Understand 5 common errors that lead to misleading information in burndown charts.
Release Burn-up Chart
- Understand the importance of having a release goal (based on historical data and agreement).
- Demonstrate the importance of release burn-up in understanding the current status.
- List 2 differences between burndown and burn-up charts.
- Explain how to adjust release planning (if needed) based on the burn down.
- Tell one primary advantage of a burnup chart over a burndown chart.
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
- Define and explain user stories and understand the importance of user stories in real-time projects.
- Explain the 3 Cs in user stories.
- Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.
- List and demonstrate 5 benefits of Agile estimation.
- Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
- Discuss 3 benefits of Relative Estimation and Planning Poker.
- List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
- Discuss in detail the 5 critical steps in Planning Poker.
- List 5 benefits of planning poker estimation technique.
- Decide the best sequence for the values (story points) on cards for your real-time projects.
- Discuss in detail the 5 critical steps in Planning Poker.
- List 3 points to heed for employing planning poker for distributed teams.
CSM® Certification Training FAQs
Q. Who is a Certifies ScrumMaster?
A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.
Q. What are the roles and responsibilities of a certified ScrumMaster?
When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:
- Act as a facilitator and servant leader who encourages self-organization
- Remove obstacles so that the team can focus more on work and follow practices of Scrum
- Protect the team from internal and external distractions
- Ensure a good relationship between the product owner and the team along with the members outside the team
- Set up an environment where the team can perform more effectively
- Manage the scrum process in coordination with the scrum team
- Conduct retrospective meetings
- Address team progress
Q. What are the most important skills a ScrumMaster should have?
The most important skills that every Scrum Master should have are as follows:
- Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system.
- Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
- Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
- Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.
Q. How does ScrumMaster certification come into play ?
The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.
Q. What are the different ScrumMaster certifications available ?
The Scrum Master role is created to be a part of the Scrum framework. The name itself indicates that a person is an expert at Scrum and ensures that his/her team is also following the Scrum framework correctly. Scrum Master is responsible for creating a culture of trust, self-organizing teams, and transparency while removing the obstacles that are inhibiting the project's progress. Here is a list of several Scrum Master certifications along with the certification bodies:
|Certification Body||Certificate Name|
|Scrum Alliance||Certified ScrumMaster® (CSM®)|
|Scrum.org||Professional Scrum Master (PSM)|
|Scaled Agile Academy||SAFE® Advanced Scrum Master (SASM)|
|Project Management Institute (PMI)®||Project Management Institute- Agile Certified Practitioner (PMI-ACP)®
||Scrum Master Certified (SMC )|
Q. How is Scrum Alliance different from other certifying bodies?
Scrum Alliance, the renowned Agile membership and certification organization for the professionals offers various levels of certification to become proficient in Scrum. The certifying body always believes in a high level of personal interaction to understand Scrum. The newly designed course model of Scrum Alliance fosters collaboration, increased productivity, and success among the team members.
Membership of the Scrum Alliance community offers you a networking platform if you are interested in your Agile journey and lets you connect with other Scrum practitioners. It aids you to get future growth through certification, knowledge sharing, and community support, which is very rare in the IT domain.
Q. Does Scrum Alliance offer an online/ virtual CSM course ?
No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction than cannot be delivered in a virtual environment.
Q. What are the benefits of "2 Year Membership with Scrum Alliance" ?
Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.
Q. How does the CSM course help an Individual/ Professional ?
According to Scrum Alliance, a Certified ScrumMaster course helps increase the likelihood of a project's overall success by applying Scrum principles and techniques in the right way. By understanding the values, practices, and applications, you can act as a 'servant leader' rising above and beyond an average project manager and helping your organization achieve meaningful goals
Q. Does the CSM course open new doors of employment for me ?
The demand for professional and skilled scrum masters is rising and this consequently has elevated the job opportunities that are available in the market for Scrum certified professionals. Our training will give you the edge you need over your non-certified counterparts and help you to get a high-paying job that will pave the way for a successful Agile journey.
Q. Top Companies globally that hire ScrumMasters
Not just software companies but many other industries are looking for Scrum Masters to improve their organizational processes. Here is the list of top industries and companies that have hired Certified Scrum Masters:
- Allstate India
- Goldman Sachs
- Zensar Technologies
Q. Best Scrum tools to enhance your team's Productivity ?
The most popular and widely used cloud and subscription-based software for Agile teams.
$10/month for up to 10 users
$7/month for 11-100 users
A well-balanced tool with an appealing UI and useful Scrum features.
Offers free version for 14-days
This is the tool built and priced to scale your Agile projects.
$8.99/month for up to 10 users
A new tool built for the real-world barriers that exist in a software development environment.
$62/month for 5 users
This scrum tool offers organization and structure to many components of Scrum project management.
$25/month for 5 users
This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.
Offers free Team version
It offers a greater degree of visibility into your team's progress and increases overall efficiency.
Offers free version for up to 3 users
This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.
It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.
Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.
Free for up to 4 users
$9/month for up to 5 users
It helps to make projects more productive with a well-designed and intuitive platform.
A tool that helps Agile teams plan and track their work.
Offered as a free tool for up to 3 users and 2 projects
$8.30/user/month for up to 10 users
Q. The Different certifications that are a part of Scrum ?
The certifications offered by Scrum Alliance provide several ways of proving yourself as a competent and skilled Scrum and Agile practitioner. Here are the three Scrum Master certification levels by Scrum Alliance:CSM (Certified Scrum Master)
Introductory course for those wishing to become a Scrum Master or play a role as a Scrum team member.A-CSM (Advance Certified Scrum Master)
Advanced course for those who have work experience as a Scrum Master.CSP (Certified Scrum Professional)
Pinnacle/Expert-level course for inpiduals wishing to build mastery in the Scrum Master role.
What is next after working as ScrumMaster for a year?
Your next step toward a Certified Scrum Professional after earning your CSM certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM) certification.